OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
86 ratings and 72 comments received in the last 90 days.
31 March 2026
Gareth was fantastic
31 March 2026
Friendly, informative and effective costumer care. That is why we came back for a new car.
27 March 2026
First class service from Neil Raphael
26 March 2026
Excellent service
25 March 2026
All very quick and smooth,
24 March 2026
Berry's looked after all our questions and needs in the purchas and delivery of our lovely Mini.
21 March 2026
Gareth Robert's made my whole experience purchasing my mini so smooth I couldn't of ask for anyone nicer and professional
13 March 2026
Car arrived on time and as described. Nice staff. Explained the features of the car.
08 March 2026
Excellent service from Yoriy. He was very helpful and gave me different options when buying the car. He also explained everything in detail from the start to the finish.
28 March 2026
Efficient and friendly
28 March 2026
George was courteous, very efficient, and showed great lateral thinking, making our vist very productive.
28 March 2026
George who looked after my car was helpful, attentive and very good to deal with.
25 March 2026
good service, cleaned car
24 March 2026
I have recently transferred to Mini Chiswick following the closure of BMW / Mini in Battersea. I have found the service at Chiswick to be exceptional. My contact (Wes) and his team provided exemplary service during my recent visit.
23 March 2026
Good service
23 March 2026
Excellent customer service from the desk all the way to getting in my car.
21 March 2026
My car was given a thorough inspection and all the problems were solved. My car was returned to me in great condition.
21 March 2026
Service, Communication and new facilities are excellent
21 March 2026
Very friendly atmosphere
FIND Berry Chiswick.
Address
- 10 - 11 Syon Gate, Great West Road, Brentford, Middlesex, TW8 9DD
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8232 5700
Chiswick as well as the surrounding areas including Twickenham, Richmond, Brentford and Harrow
Address
- 10-11 Syon Gate Way, Great West Road, Brentford, TW8 9DD
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:09:00 - 13:00
- Sun:Closed
Phone
- 0208 232 5700
Chiswick as well as the surrounding areas including Twickenham, Richmond, Brentford and Harrow
Address
- 10-11 Syon Gate Way, Great West Road, Brentford, TW8 9DD
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 0208 232 5700
Chiswick as well as the surrounding areas including Twickenham, Richmond, Brentford and Harrow
Address
- 10-11 Syon Gate Way, Great West Road, Brentford, TW8 9DD
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 0208 232 5700
Chiswick as well as the surrounding areas including Twickenham, Richmond, Brentford and Harrow
01 April 2026
All went smoothly with lots of help when I needed it.