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Customer Reviews.

sales

5

Everything went smoothly and MINI never let me down.

12 February 2018

service

4

It took longer than anticipated but all staff very polite and friendly

05 February 2018

service

3

See above

01 February 2018

service

4

Glenn was great - his advice and ‘hands on’ approach to several issues raised was very good.

31 January 2018

service

4

The service engineer kept in touch with me throughout the process, advising me of the cost of necessary parts and of the fact that an MOT was required - which was carried out.

26 January 2018

service

5

Couldn't have been easier. Dropped the car off, car serviced, cleaned and returned on time. It's not rocket science, but so few garages seem to be able to master this simple process.

22 January 2018

service

5

As for first response

19 January 2018

sales

5

This was the second time that Lewis helped us find a car that was suitable to Mine and my sisters needs. Lewis provided an honest and consistent service as he did 3 years ago and when we found out he would be our contact again we were extremely happy

15 January 2018

sales

5

Car was delivered to us. Excellent service.

09 January 2018

service

4

Great but still there Das an issue due To central german service where part sent was faulty.

03 January 2018

service

5

Smooth process

28 December 2017

service

4

All very efficient, although a required part was out of stock, necessitating a day's delay (otherwise would have been *****).

27 December 2017

service

4

Good feedback and efficient response to repair issues

23 December 2017

service

5

They were punctual.

22 December 2017

service

5

Cameron who dealt with me was courteous and helpful, explained what was to happen etc. Car was returned sparkling and clean, looked like new.

22 December 2017

sales

5

It was an easy, friendly process with good communication throughout

21 December 2017

service

5

The whole experience was the best service experience I've ever received.

15 December 2017

service

4

It started not so well as thought may not have parts etc but progressed very nicely and my car was fixed immediately

15 December 2017

sales

5

Max Millard, who helped me find the car I wanted was extremely helpful and ensured he found out what I wanted. He also answered any questions I had. The service was excellent. I am now happily driving my new mini.

13 December 2017

service

4

Good communication, swift turnaround, satisfying results

12 December 2017

sales

5

Very helpful and accommodating

12 December 2017

sales

5

Very clear sales process, not pushy, ensured we chose the right car for us

12 December 2017

sales

5

Berry went above and beyond to ensure we had delivery when specified. Delivered on time and car was as described and ordered

12 December 2017

sales

5

Nothing was too much trouble, felt reassured and relaxed throughout the whole process and .... Lewis Evans was great to deal with & talk about my needs

12 December 2017

sales

4

There was a mix up on the original order which was head Mini Auto but was built as a manual. However this was smoothly resolved.Also although we did not want finance or insurance advice we were bothered by various disclaimer forms.

12 December 2017

service

5

Just satisfied with it all and they fixed my horn which was stuck ??

08 December 2017

service

4

As above.

08 December 2017

service

5

The Service manager handled it effectively.

07 December 2017

service

2

No one to meet me in the morning or evening - no opportunity to discuss. Whilst they did advise me of the rear brake pads (I informed I had booked in the next week) they didn't advise they were critical at 0mm!

06 December 2017

service

5

Professional and high quality services, focus on customer care.

05 December 2017

service

5

Level or service and quickness of returning my vehicle

05 December 2017

service

5

Honest advice

01 December 2017

service

2.5

Staff friendly, welcoming and efficient, though ‘service required’ and ‘break fluid’ still flashing on dashboard afterwards which meant there was doubt if the work had actually been done and requires an inconvenient return to garage to put it right.

28 November 2017

service

5

Service booked and delivered on time as promised

24 November 2017

service

5

As above - Excellent service, keeping customer informed of progress and results, and very friendly and service minded staff. Plus very helpful and don't stop until solution is found. Bravo!

24 November 2017

service

3.5

The service while I waited took 30 minutes longer than booked and I was misinformed about the reason for the slight delay.

21 November 2017

sales

5

Sales staff very professional and know what they are talking about