Customer Reviews.
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Customer Reviews.

service

5

Helpful, friendly and efficient

02 April 2020

sales

5

The process of switching car after the end of PCP contract was smooth. The after sales service received from my first Mini was exceptional. Thanks to Khurram Francis for helping out with the financials & making it attractive for an existing owner.

29 March 2020

sales

5

good service polite sales guy and professional follow up

28 March 2020

service

5

Many reasons. Front desk lady was exceptional. Really fantastic. Great coordinator and she managed to get everything organised perfectly.

17 March 2020

sales

5

Sales person new how to explain all my needs

14 March 2020

sales

5

Neil and Ali at berry mini were extremely helpful, great communication and went over and above customer service

14 March 2020

service

5

Well prepared, advise on how long remaining on service to complete and camera.

11 March 2020

service

5

Good and friendly. Written summary of checks done is very poor compared to other top car brands.

09 March 2020

service

5

The car was collected from my home and the service carried out efficiently. When returned to me the car was in immaculate condition both inside and out.

24 February 2020

service

4

Timing was good and staff were welcoming

23 February 2020

service

3

Overall everything was fine, however, I do feel the attention to detail and service was not as it has been in previous years. The service interval timer was not reset and the presentation of the car was not really as expected. Dirty marks inside

19 February 2020

service

1

As above comments. Shocking service in total -I had the one tyre replaced & the car passed its MOT. Plus my daughter took her car for its first service in the Autumn & told quite rudely that she would have to pay for it- she had the full TLC package.

18 February 2020

sales

4

The stuff was very friendly explained the financial details and suggested solutions on the product .

06 February 2020

service

5

Lovely staff

03 February 2020

service

5

Very reasonable prices

30 January 2020

service

5

accuracy of diagnosis - feeling of not being ripped off, impressive diagnosis through the car key, quick service, knowledgeable and polite, courteous and straight forward process.

25 January 2020

service

5

friendly and efficient

24 January 2020

service

3

Car was apparently washed but was still filthy. Waiting area is cold and uncomfortable for waiting.

23 January 2020

service

3

Expensive for what it delivers

23 January 2020

service

3

There is no hard copy checklist displaying what was serviced and what parts need to be replaced either urgently or in the near future.