I was misinformed regarding the price of the car that I wished to purchase, and found that it was cheaper online.
Nothing is to much trouble for the staff and they are very polite
Max Millard and the team at Berry Chiswick were a pleasure to deal with. Max was very professional, yet polite and friendly, and patiently went through all the options with me to ensure I had exactly the right mini to meet my requirements.
Very informative and helpful
Quick , eficient
The first time I drove the car the tyre warning lights cane on ! I rang Cameron and he said to reset the system. I did this and they were fine but would be great for this to be sorted before the car leaves next time .
All straightforward so nothing to query. Nothing to add
Very good. Excellent service from the advisor who kept me in touch with everything.
It was collected and returned fullybservices within a day..excellent condition.
Reliable on time and friendly support staff
Process was thoroughly explained at every stage, I was given options and kept in the know through out. The car came back when I was told it would and it was cleaned and cared for.
Neil was helpful and enthusiastic and took the time to go through all the features in the car.
very professional service
Simple job, properly executed, clean car returned. What's not to like?
Car was left shining and clean and all elements fixed that had worn down
Max was terrific. Professional and friendly
Did not wait long
Good communications and efficient service
I had few service with BMW, I always satisfied with service that I had. Perfect
Staff attitude and customer service was excellent. Premises were clean and tidy. All staff (inc. those in workshop) were very professional.
Excellent service, nice people and always very helpful.
Knowledgeable staff. Cameron the service manager knows his JCWs!
Good Customer Service-But Tyre Pressures were Uneven
Again, your staff were very accommodating and knowledgeable
Didn't get any feedback about the car in general beyond the MOT.
I was kept informed and the car was beautifully cleaned
Bcause I am
Simple engine oil service dealt with efficiently.
Cameron was excellent , keeping me constantly up to date on progress and insisting that we take a replacement vehicle
Issues sorted quickly
Lewis was very good
Friendly and professional service
Car collected - repaired - clean - returned promptly.
the mini team surpassed their average goals and washed my car and hoovered too, very satisfied
It was notied that the windscreen washer fluid was low; it was replaced, but one side is blocked and apparently that wasn't noticed.
Car was with service centre for two weeks while I was on holiday. Collected it on my return and fault not fixed. Engine light came back on within minutes of driving it. Clearly not adequately tests even though it was with you for two weeks.
Berry Chiswick have been great, they've ensured I'm aware of what is due when, and dealt with picking up my car and returning it without there being any bother to me - Cameron dealt with the recent mot with utmost efficiency.
First class service
Cameron was very pleasant and helpful and I felt that everything was under control and being dealt with
Again completely looked after during the whole process. Everything like a nice warm welcome, and regular updates
Nothing to fault
Just good service. Have alway processed the car though the service, no fuss or hassle at any time.
As above plus all done promptly and efficiently. Car was cleaned inside and out too which was a bonus.
Great service-salesmen handled transaction well
Good service, the place its a bit far from public transports.