Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

3.5

See above

05 July 2017

sales

5

As above

05 July 2017

service

5

Cameron was very efficient in booking my car in and arranging for it to be ready at the time I wanted to collect.

04 July 2017

service

5

Excellent customer service. Polite. Kept me regularly informed with car's progress. Can't fault the service provided.

04 July 2017

service

3

The tire pressure indicator issue hasn't been addressed. This would be the second time I get my car looked at by the mechanics at Mini where they failed to help.

04 July 2017

service

5

All done in time and my car was nice and clean on return

03 July 2017

service

5

As above

01 July 2017

service

5

Satisfied with the workmanship.

30 June 2017

service

5

Again, excellent customer service from beginning to end. They made a very difficult process very easy.

29 June 2017

service

5

Friendly staff, efficient service, car cleaned nicely.

29 June 2017

service

2

I had to visit the service department 3 times before it was all done. Ordered wrong parts then delayed in arriving.My original service advisor left the company within 3 days of seeing and ordering the parts.

28 June 2017

service

4

No needless upsell

27 June 2017

sales

5

Very efficient, professional and courteous service

20 June 2017

sales

3.5

very good sales support from Nigel Bennet

13 June 2017

service

5

Well organised, friendly, professional.

10 June 2017

service

3

Service was executed well, however the check engine light was still on when I picked up the car. It appeared that it had not been looked at. It was dealt with quickly and looked at when in brought it up.

07 June 2017

sales

3

Because it took longer than expected for the delivery and I was without a car for 10 days.

06 June 2017

service

5

Efficient and good communications from Annika

02 June 2017

service

5

The Service Manager called me as soon as I raised a query regarding a warranty matter on my 6 month old Mini, and oversaw the whole procedure, keeping me informed at all times.

29 May 2017

service

5

Really easy to communicate with, understanding of problems collecting the car. Informative, helpful and friendly

26 May 2017

service

5

service was efficient and polite from phones calls all the way through to film sent at the end.

24 May 2017

sales

5

I did not feel pressurised into making a purchase. I was shown the exact car that I requested. The quality of the product was excellent. Once I had driven the car it did not take long for me to decide.

19 May 2017

service

5

All done within two hrs. And an easy booking system

17 May 2017

sales

4

It took a couple of visits to make the purchase because there was no finance manager available- the salesman Neil was very apologetic but it would have been much more convenient to complete my purchase in 1 visit.

17 May 2017

service

5

He couldn't be more helpful

16 May 2017

service

5

Convienent location. Courteous staff. Work carried out as requested within agreed timescale.

15 May 2017

service

5

Good friendly service.

11 May 2017

service

4

Everything fine. Invoice takes a lot of understanding

06 May 2017

service

5

Car serviced and returned as promised.

01 May 2017

service

4

A mostly smooth process, even though my car had to be away overnight.

01 May 2017

service

4

Customer service was excellent.

28 April 2017

service

1

Was told my car does not have an XL package which it does. Was also asked to book it in for a service after mot and having taken it in was told it was not needed wasting my day, having to take time off work

27 April 2017

service

5

Thorough and pleasant

25 April 2017

service

5

Fast and professional service. Video from workshop is great.