Fast and efficient
Fast and efficient
again - took almost 2 hours instead of 90mins
The entire Mini team are so efficient, they listen and go out of their way to offer a very good service. And, I like the biscuits and coffee whilst I wait!
Staff always informative and helpful.On occasion difficult to get through on 'phone.
The team at Berry Chiswick executed the service as requested with courtesy and efficiency, a faultless service. However when I initially booked the service I was provide a price which significantly differed from the price mentioned on the mini site.
Seems to be working !!!! We appreciate the garage must be some way away from reception. Could a few papers be left to read whilst waiting please
As above. Poor service from Anika has made me no longer want to stay with mini or recommend their service
On time, efficient
Seat fixed and car cleaned
The Sales adviser Max was excellent. Very knowledgeable and professional in the way he handles customers.
Absolutely on time and had coffee while waiting. Delightful BMW chap and great car wash!
Max was fantastic, keeping us informed all the time and responding to queries really quickly. Ali was also really professional and efficient when we were dealing with him trying to get the right car. Both are a real asset to the company.
Georgina who I dealt with at Berry Chiswick was efficient, built a package based on wha I wanted at an excellent price
The team were informative, friendly, personal.
I could tell my car had been serviced. It ran better than it did.
I was kept informed and updated on my sale.
Berry Chiswick were informative, courteous, friendly and helpful
Neil was very approachable, clear and always helpful.
Could not have been more helpful
Most efficient and friendly
Had to call several times to get through to the service department and left messages to be called back. It should be possible to get through to someone in the department directly shouldn't it?
Khurram Francis was friendly and knowledgable- he kept in touch and answered all my questions quickly
we were very satisfied
Things were done and charged for that were not expected and when queried I was informed its recommended. Almost as Im not sure what else to say
Car was delivered early.
purchase was ok but I would like a car that works
Really helpful and efficient
Good salesman (Gareth) who we have dealt with before
they supposed to clean the car after service,but they didn't.
Quick and efficient. Friendly staff
Good service and sales staff.
nothing to dislike
See my 1st response. I think the idea the customer is always right is over-rated. Neil convinced me to see the car I was buying. Usually I call and order my car. He was the 1st to get me in store. Yes,I spent more money but it was totally worth it!