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Customer Reviews.

service

5

Fast and efficient

07 November 2018

service

4

again - took almost 2 hours instead of 90mins

31 October 2018

service

5

The entire Mini team are so efficient, they listen and go out of their way to offer a very good service. And, I like the biscuits and coffee whilst I wait!

31 October 2018

service

4

Staff always informative and helpful.On occasion difficult to get through on 'phone.

30 October 2018

service

3.5

The team at Berry Chiswick executed the service as requested with courtesy and efficiency, a faultless service. However when I initially booked the service I was provide a price which significantly differed from the price mentioned on the mini site.

26 October 2018

service

4

Seems to be working !!!! We appreciate the garage must be some way away from reception. Could a few papers be left to read whilst waiting please

23 October 2018

service

1

As above. Poor service from Anika has made me no longer want to stay with mini or recommend their service

19 October 2018

service

5

On time, efficient

19 October 2018

service

4

Seat fixed and car cleaned

17 October 2018

sales

5

The Sales adviser Max was excellent. Very knowledgeable and professional in the way he handles customers.

17 October 2018

service

5

Absolutely on time and had coffee while waiting. Delightful BMW chap and great car wash!

17 October 2018

service

1

As above

11 October 2018

sales

5

Max was fantastic, keeping us informed all the time and responding to queries really quickly. Ali was also really professional and efficient when we were dealing with him trying to get the right car. Both are a real asset to the company.

10 October 2018

sales

5

Georgina who I dealt with at Berry Chiswick was efficient, built a package based on wha I wanted at an excellent price

09 October 2018

sales

5

The team were informative, friendly, personal.

09 October 2018

service

5

I could tell my car had been serviced. It ran better than it did.

03 October 2018

sales

4

I was kept informed and updated on my sale.

03 October 2018

sales

5

Berry Chiswick were informative, courteous, friendly and helpful

01 October 2018

sales

5

Neil was very approachable, clear and always helpful.

28 September 2018

service

5

Could not have been more helpful

28 September 2018

sales

5

Most efficient and friendly

28 September 2018

service

3

Had to call several times to get through to the service department and left messages to be called back. It should be possible to get through to someone in the department directly shouldn't it?

27 September 2018

sales

4

Khurram Francis was friendly and knowledgable- he kept in touch and answered all my questions quickly

27 September 2018

service

4

we were very satisfied

27 September 2018

service

2

Things were done and charged for that were not expected and when queried I was informed “it’s recommended”. Almost as I’m not sure what else to say

26 September 2018

sales

4

Car was delivered early.

26 September 2018

sales

1

purchase was ok but I would like a car that works

25 September 2018

service

5

Really helpful and efficient

24 September 2018

sales

4

Good salesman (Gareth) who we have dealt with before

21 September 2018

service

5

All Good

19 September 2018

service

1

they supposed to clean the car after service,but they didn't.

19 September 2018

service

5

Quick and efficient. Friendly staff

13 September 2018

sales

4

Good service and sales staff.

13 September 2018

sales

5

nothing to dislike

11 September 2018

sales

5

See my 1st response. I think the idea the customer is always right is over-rated. Neil convinced me to see the car I was buying. Usually I call and order my car. He was the 1st to get me in store. Yes,I spent more money but it was totally worth it!

02 September 2018

service

5

service efficient